Basic Troubleshooting
If you are experiencing a problem with your Atlantic Broadband Digital service,
check out our basic Digital troubleshooting tips.
Frequently Asked Questions
Find answers to the most common Digital service questions.
Connecting Your Components
A helpful overview on how to connect your HD receiver, DVD/VCR, stereo, game system or home theater system.
Using Your Remote Control
Learn more about all your remote control's features/functions.
Parental Controls
Atlantic Broadband offers a spectrum of programming for you to enjoy, however some content may not be appropriate for children.
We provide Parental Controls so that you can decide what you want your children to watch.
For more information on Parental Controls and how you can block unauthorized purchases or block specific channels/programs, please consult our Atlantic Broadband Customer Guide.
HDTV Requirements
To enjoy HDTV, you must have both an HDTV and a specific HD receiver from Atlantic Broadband.
Simply plugging your HDTV set into an active outlet will not deliver an HD signal to your HDTV set.
Not all Atlantic Broadband receivers are HD. If you are not sure you have the correct receiver, please contact Atlantic Broadband.
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get all the details
Download our comprehensive Customer guide with helpful Digital, High-Speed Internet & Phone service information and FAQs:
Customer Guide (PDF,1.8 MB)
PDF Documents can be viewed with Adobe's free Acrobat Reader software.
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