If you are experiencing a problem with your Atlantic Broadband High-Speed service, check out our basic High-Speed Internet troubleshooting tips.
Frequently Asked Questions
Find answers to the most common High-Speed Internet service questions.
Follow these three easy steps to ensure your Atlantic Broadband High-Speed Internet service is connected
Using Your Atlantic Broadband Home Page (atlanticbb.net)
Atlantic Broadband's Home Page is your one stop to check and send email, and see all the latest news, sports, entertainment and information you want.
For more information on how to log in and customize your personal Atlantic Broadband Home Page, click here now.
Managing Your Email
Your Atlantic Broadband service comes with the ability to have multiple email boxes based on your service level. To set up your first email account, you need to call Atlantic Broadband.
To manage or create new secondary accounts, go to
emailtools.atlanticbb.net. You will use the online tool to manage email account preferences and settings, create additional email accounts or change your password.
You can find more information about configuring your email by
E-mail Frequently Asked Questions
Find answers to common Email help questions
Using the Webmail Service
With our free Webmail service, you can read and send email using just a web browser on any computer. It's the easiest, most convenient way to stay in touch.
You can access this Webmail at
www.atlanticbb.net. For more information on how to use Webmail, please consult our Quick Reference Guide
We want you to have a secure, hassle-free online experience. That's why we offer our NetSafe Security Suite to all High-Speed Internet customers for free.
Learn more about how to configure a router with an Atlantic Broadband connection.
DNS Changer Bot Information
Information and answers to common questions about the DNS Changer Bot malware.